Careers

Sales and Marketing Operations Specialist

Wausau

posted on 8/3/2022


Scope:

Track metrics and KPI’s to show the business impact of sales and marketing efforts. This role is instrumental in providing relevant data that will assist sales and marketing develop strategic and tactical plans, as well as transform data into insight that will provide value to the entire organization. Support sales and marketing with training, content, processes, practices, and tools needed to optimize effectiveness and efficiency.

Primary Responsibilities:

  • Collect, investigate, and summarize market data and trends through various applications, including but not limited to: Principia, Kompyte, Google Analytics, Social Analytics, BIM Analytics, manufacturing sales data, and Zoho CRM
  • Leverage data, voice of customer/market feedback, and internal insights to determine opportunities for enhancing the customer experience
  • Assist in the management and administrative support of Zoho CRM
  • Have an awareness and act in accordance with our company privacy compliance policy
  • Submit WDMA survey information annually
  • Execute work that is consistent with brand messaging
  • Maintain an awareness of competitors and industry trends
  • Facilitate and assist internal teams with voice of customer exercises

Education and Experience:

  • Postsecondary education (preferred) or related job experience
  • Experience with Microsoft 365 (Excel, Word, Outlook, Teams, One Note)
  • Experience with Google Analytics and Customer Relationship Management Systems
  • Experience with Paradigm’s quoting and ERP technology ideal but not required

 

Qualifications:

  • Excellent communication skills including written, verbal, and active listening
  • Excellent presentation skills to small and large groups
  • Excellent analytical skills
  • Superior attention to detail
  • Drive to continually learn and consume information
  • Must be able to:
    • Respond to requests quickly and systematically
    • Handle multiple projects at one time
    • Meet deadlines
    • Prioritize and maintain a proactive schedule while remaining flexible in order to quickly respond to customer needs and adapt to environmental changes
    • Respond to objections

Please apply using our Online Form

Apply Now

Or, you may apply by U.S. mail:
Kolbe & Kolbe Millwork, Co., Inc.
ATTN: Human Resources
1323 South 11th Ave.
Wausau, WI 54401

Kolbe & Kolbe Millwork, Co., Inc. is committed to provide equal employment opportunity to all qualified individuals regardless of their race, religion, color, sex, age, national origin, disability/handicap, sexual preference, etc. We base our hiring, upgrading, transfer, selection for training opportunities, wages and salary structure on the basis of performance and attitude, skill and experience, attendance, ambition, energy and aptitude.

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