Account Representative - Sales



posted on 9/11/2023

Kolbe & Kolbe Millwork Company, Inc. is recognized throughout the industry as a leader in the manufacturing of custom, superior quality windows and doors that can be found in some of the most visionary residences and commercial projects in North America. 

The Kolbe story began 77 years ago after the Kolbe brothers began repairing and building window frames. As the business grew, maintaining a closely held family business was the priority, along with understanding the important role a large company plays in the community.  Those commitments remain intact and have greatly influenced the success of the company.  We hope you will consider joining the Kolbe team!

  • Maintain regular contact with assigned accounts
  • Regularly analyze accounts and work with Regional Sales Manager to address issues
  • Establish strong relationships with key personnel at various levels at assigned accounts
  • Record all customer interactions in CRM 365
  • Understand and meet each account’s unique needs and product requirements
  • Proactively follow up on quotes and track progress in CRM 365
  • Identify upselling opportunities and make recommendations to account sales representatives
  • Promptly follow up on customer inquiries
  • Promptly follow up on inbound sales leads using the Lead Management System
  • Ensure accounts support needs are being met – order entry, estimates, order tracking, drawing requests, issue resolution, etc.
  • Use critical thinking skills to define challenges and develop mutually beneficial solutions
  • Work with Regional Sales Manager and Sales Development Representative to establish sales budgets
  • Maintain an awareness of competitors and industry trends

  • Excellent communication skills including written, verbal, and active listening
  • Excellent presentation skills to small and large groups
  • Excellent analytical skills
  • Must be able to:
    • Respond to requests quickly and systematically
    • Handle multiple projects at one time
    • Meet deadlines
    • Prioritize and maintain a proactive schedule while remaining flexible in order to quickly respond to customer needs and adapt to environmental changes
    • Respond to objections

  • Postsecondary education (preferred) or related job experience
  • Experience with Microsoft 365 (Excel, Word, Outlook, Teams, One Note) required
  • Experience with or ability to learn CRM, ProQuote (Paradigm)

Please apply using our Online Form

Apply Now

Or, you may apply by U.S. mail:
Kolbe & Kolbe Millwork, Co., Inc.
ATTN: Human Resources
1323 South 11th Ave.
Wausau, WI 54401

Kolbe & Kolbe Millwork, Co., Inc. is committed to provide equal employment opportunity to all qualified individuals regardless of their race, religion, color, sex, age, national origin, disability/handicap, sexual preference, etc. We base our hiring, upgrading, transfer, selection for training opportunities, wages and salary structure on the basis of performance and attitude, skill and experience, attendance, ambition, energy and aptitude.

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